Web shops
Always reachable, even at peak times
Your AI receptionist answers questions about delivery, returns and products, day and night. With a connection to your shop (custom work) it also gives the order status.
Sound familiar?
- 'Where is my order?' questions pile up
- Peak load around sales and holidays
- Hesitant customers drop off without an answer
The solution
What your AI receptionist does for web shops
Returns and exchanges
The assistant explains how returns work, from your own returns policy.
Pre-purchase product questions
A customer who hesitates gets an answer straight away and is more likely to order.
Order status, as custom work
Without a connection the assistant notes the question; with one it gives the status itself.
Questions
Questions about an AI receptionist for web shops
Can the assistant tell a customer where their order is?
Only with a connection to your shop, and that is custom work. Without one the assistant gives your usual delivery time and explains where the customer finds the tracking link. It notes the order number so you can follow up if more is needed.
How does it handle returns and exchanges?
It explains how returns work, from your own returns policy: the deadline, how the customer creates a label and when the money comes back. If your policy changes, we update the knowledge base; that maintenance is part of the fixed monthly fee.
Can the same knowledge power a chat on my site?
Yes. The website chatbot answers from the same knowledge base as your AI receptionist, so a customer gets the same answer on the phone and in the chat. You can take it alongside the receptionist or on its own.
What if I have customers abroad?
The assistant speaks over fifty languages, on the same number. If you serve a second country with its own shop, a separate local number can make more sense, such as a German number on a German shop. We set that up when you order.
What does it cost for web shops?
€99 per month, plus the minutes your assistant actually spends on calls. No bundles and no minimum. A one-time €99 for setup.
| Voice | Suited to | Per minute |
|---|---|---|
| Clear | Appointments, opening hours, transfers — calls that are short and predictable. | €0.35 |
| Natural | Businesses with varied questions, where callers rarely get straight to the point. | €0.55 |
| Premium | Calls where a misunderstanding costs money or trust. | €0.75 |
Excl. VAT, cancel monthly, 30-day money back. Prices as of 25 September 2026.
Put together your own priceNo more missed customers?
Hear how your AI receptionist sounds, and see what it costs.