Website chatbot
A chatbot on your website that answers, in the evening too
It answers visitors’ questions from the same knowledge base as your AI receptionist, captures name and question, and refers people to your phone number if they would rather call.
Want to try it? The chat in the bottom right of this page is our own chatbot.
And then?
A conversation that ends somewhere
The question gets answered
Delivery times, opening hours, returns: the familiar questions are answered by the chatbot, in your words.
Or it refers them to your phone
If a visitor still wants to speak to someone, the chatbot refers them to your phone number. Your AI receptionist or your team answers there.
And you know who was there
Name, question and contact details reach you, even if the visitor came by at half past eleven at night.
Who is it for?
For businesses that get the same questions every day, by phone, by email and on the website.
Installers and tradespeople
Questions about your service area, rates and scheduling, answered while you are on a job.
Web shops
Shipping, delivery times, returns and product questions, even when your customer service is closed.
Salons, practices and training providers
Opening hours, treatments, course dates and prices. Anyone who wants to book gets your phone number.
What a chatbot gives you
Answers outside office hours
Someone browsing your website in the evening gets an answer straight away instead of a contact form.
Fewer calls and emails with the same question
Opening hours, delivery times, rates: the questions you get every day are answered by the chatbot.
Enquiries don’t get lost
If someone wants a callback, the chatbot captures name, number and question. It is waiting for you the next morning.
The same answer as on the phone
The chatbot answers from the same knowledge base as your AI receptionist. If something changes, we update it in one place.
What the chatbot does
Answers questions
Opening hours, address, how you work and your rates, from your own knowledge base.
Captures name and question
Outside office hours too. You can read it back in your dashboard.
Refers visitors to your phone
If a visitor wants to speak to someone or make an appointment, the chatbot gives your number. Your AI receptionist or your team answers there.
Conversations to read back
You see what visitors ask and which answer they got.
In the style of your website
The chat window matches the colours of your website.
We set it up
We fill the knowledge base, put the chatbot on your website and keep it up to date.
Together with your AI receptionist
The chatbot answers from the same knowledge base as your AI receptionist. A customer hears the same thing online and on the phone.
If a visitor wants to call, the chatbot refers them to your number. Your AI receptionist answers there, in the evening and at weekends too.
How it gets onto your website
The chatbot goes onto your website with one snippet of code, whether that is WordPress or a custom-built site. We help you place it. An integration with your CRM, helpdesk or web shop is possible as custom work; request a proposal for that.
What it costs
Website chatbot
- Free setup
- All amounts excluding VAT · cancel monthly · 30-day money back
That includes:
- Chat window on your own website
- Answers from the same knowledge base as your receptionist
- Conversations readable in your dashboard
- We set it up and keep it current
An integration with your CRM or own system, or several locations? Request a proposal
A chatbot on your website
See what it costs and request a tailored proposal, also if you need an integration with your own system.