Physiotherapy & care practices
With the patient, and still reachable
Your AI receptionist answers patient questions and takes appointment requests while you treat. It gives no medical advice and asks only what the appointment needs.
Sound familiar?
- You can't answer during a treatment
- The same questions about reimbursement and referrals, every day
- Calling back between two patients doesn't always work
The solution
What your AI receptionist does for physiotherapy & care practices
Common questions
Opening hours, treatments, whether a referral is needed: from your own knowledge base.
Appointment requests
Name, number and type of appointment logged. Booking in your practice software is custom work.
Transferring
To the practice or a colleague, as soon as a person is needed.
Questions
Questions about an AI receptionist for physiotherapy & care practices
Does the assistant give medical advice?
No. It answers practical questions from your knowledge base, such as opening hours and whether a referral is needed, and takes appointment requests. It gives no advice about complaints themselves; if a patient wants to discuss one, it takes a callback request or transfers the call.
Is an AI receptionist allowed to process patient data?
Yes, within the GDPR: the practice is the controller, ClientAssist is the processor, and the data processing agreement is automatically part of your contract. Our advice: have the assistant ask only what the appointment needs, such as name, phone number and type of appointment, and not complaints in detail, because that is health data.
Can it book appointments in our practice system?
A calendar connection is always included; a connection to practice software is custom work. Without it the assistant notes the request, and the summary is ready for you to schedule.
Do patients know they are talking to an AI?
Yes, always. Right after the greeting the assistant says the patient is speaking to an AI assistant and that the call is recorded. We enforce that technically.
What does it cost for physiotherapy & care practices?
€99 per month, plus the minutes your assistant actually spends on calls. No bundles and no minimum. A one-time €99 for setup.
| Voice | Suited to | Per minute |
|---|---|---|
| Clear | Appointments, opening hours, transfers — calls that are short and predictable. | €0.35 |
| Natural | Businesses with varied questions, where callers rarely get straight to the point. | €0.55 |
| Premium | Calls where a misunderstanding costs money or trust. | €0.75 |
Excl. VAT, cancel monthly, 30-day money back. Prices as of 25 September 2026.
Put together your own priceNo more missed customers?
Hear how your AI receptionist sounds, and see what it costs.