Dental practices & clinics
A calm front desk, and patients who aren't kept on hold
Your AI receptionist answers common questions, books appointments and recognises urgent calls, so your team can focus on the patient.
Sound familiar?
- The front desk is overwhelmed with calls
- Patients get stuck on hold
- Urgent cases need to be spotted fast
The solution
What your AI receptionist does for dental practices & clinics
Book appointments & check-ups
Booked into your calendar, no waiting. A connection to your practice software is available as custom work.
Answer common questions
Opening hours, costs and referrals: answered instantly.
Putting urgent calls through
If it sounds urgent, the assistant puts the call through to the practice. It never gives medical advice itself.
Questions
Questions about an AI receptionist for dental practices & clinics
What does the AI receptionist do with urgent calls outside opening hours?
Whatever you set up in advance: usually transferring to the dentist on call, or giving the number of the emergency or weekend service. The assistant never diagnoses and gives no medical advice. It recognises that a complaint sounds urgent and makes sure the patient reaches someone who can help.
Is an AI receptionist allowed to process patient data?
Yes, within the GDPR: the practice is the controller, ClientAssist is the processor, and the data processing agreement is automatically part of your contract. We delete call content after 90 days; shorter is possible. What we store is in the EU; some of our subprocessors are in the US under the Data Privacy Framework or the standard contractual clauses. Our advice: have the assistant ask only what the appointment needs — name, phone number, type of appointment — and not complaints in detail, because that is health data.
Can the assistant book appointments in our practice system?
A calendar connection is always included; a connection to practice software is custom work. Request a proposal for it and you'll see the cost up front. Without that connection the assistant notes the request, and the call summary is ready for your team.
Do patients know they are talking to an AI?
Yes, always. Right after the greeting the assistant says the patient is speaking to an AI assistant and that the call is recorded. That is required under the EU AI Act and the GDPR, and we enforce it technically. If a patient wants to speak to someone at the practice, the assistant transfers the call.
What does it cost for dental practices & clinics?
€99 per month, plus the minutes your assistant actually spends on calls. No bundles and no minimum. A one-time €99 for setup.
| Voice | Suited to | Per minute |
|---|---|---|
| Clear | Appointments, opening hours, transfers — calls that are short and predictable. | €0.35 |
| Natural | Businesses with varied questions, where callers rarely get straight to the point. | €0.55 |
| Premium | Calls where a misunderstanding costs money or trust. | €0.75 |
Excl. VAT, cancel monthly, 30-day money back. Prices as of 25 September 2026.
Put together your own priceNo more patients on hold?
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